FAQ

Frequently Asked Questions

Yankee Candle organizes its rules on frequently asked shopping questions in the following sections. This page applies specifically to yankerdkcandle.shop.

contact options at Yankee Candle
For Yankee Candle customers at yankerdkcandle.shop, this section explains contact options. How can I contact you?
Email Support@Yankerdkcandle.shop, call 5748497536, or write to 2974 N 13th St, Kansas City, Kansas, 66104, United States.

What Yankee Candle customers should know about tracking
For Yankee Candle customers at yankerdkcandle.shop, this section explains tracking. How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout.

What Yankee Candle customers should know about shipping cost
For purchases made through yankerdkcandle.shop, Yankee Candle applies the following guidance on shipping cost. Do you offer free shipping?
Yes. We charge nothing for standard shipping on U.S. orders.

Details from Yankee Candle on return shipping
This return shipping section covers orders and visits through yankerdkcandle.shop for Yankee Candle. Who pays return shipping?
Yankee Candle pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

Our approach at Yankee Candle to payment methods
The following payment methods guidance applies to the Yankee Candle storefront at yankerdkcandle.shop. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

products at Yankee Candle
Customers using yankerdkcandle.shop can rely on the following Yankee Candle guidance about products. What products do you offer?
We offer Yankee Candle. Current availability, product details, options, and prices are shown on each product page.

returns and exchanges at Yankee Candle
Yankee Candle publishes this returns and exchanges guidance for customers using yankerdkcandle.shop. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

Yankee Candle: refund timing
For purchases made through yankerdkcandle.shop, Yankee Candle applies the following guidance on refund timing. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

delivery timing at Yankee Candle
This delivery timing section covers orders and visits through yankerdkcandle.shop for Yankee Candle. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

Merchant Information
Business name: Yankee Candle
Brand name: Yankee Candle
Email: Support@Yankerdkcandle.shop
Phone: 5748497536
Physical address: 2974 N 13th St, Kansas City, Kansas, 66104, United States