Refund

Refund Policy

Yankee Candle organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to yankerdkcandle.shop.

Our approach at Yankee Candle to exceptions
Customers using yankerdkcandle.shop can rely on the following Yankee Candle guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

How Yankee Candle handles order problems
For Yankee Candle customers at yankerdkcandle.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from Yankee Candle on eligibility
The following eligibility guidance applies to the Yankee Candle storefront at yankerdkcandle.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Yankee Candle handles refund timing
Customers using yankerdkcandle.shop can rely on the following Yankee Candle guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Yankee Candle customers should know about starting a request
For purchases made through yankerdkcandle.shop, Yankee Candle applies the following guidance on starting a request. A return or exchange begins when you, contact us at Support@Yankerdkcandle.shop before sending the item. Once the request is approved, Yankee Candle will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Yankee Candle: support
Customers using yankerdkcandle.shop can rely on the following Yankee Candle guidance about support. For return or exchange assistance, contact Support@Yankerdkcandle.shop or 5748497536.

Our approach at Yankee Candle to condition of returns
For Yankee Candle customers at yankerdkcandle.shop, this section explains condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Yankee Candle
Brand name: Yankee Candle
Email: Support@Yankerdkcandle.shop
Phone: 5748497536
Physical address: 2974 N 13th St, Kansas City, Kansas, 66104, United States